South Dakota Jobs

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Job Information

Avera CL - PATIENT SERVICE REPRESENTATIVE in Aberdeen, South Dakota

Job Summary:

  • Greet patients, obtain and verify patient information/identification and update patient records accordingly.
  • Make future patient appointments, runs a necessary schedule, checks in charts for the day's appointments and files charts in the appropriate places.
  • Schedule appointments over the telephone, calls patients to remind them of their appointment(s), updates the schedule, and makes all schedule changes.
  • Answer all incoming phone calls in a courteous and timely manner.
  • Collect co-payments and other professional fees at the time of service and answer patients billing questions and directs patients to the Business Office when necessary.

Education/Experience:

  • High School Diploma/GED required.
  • Two years customer service experience in a medical office setting preferred.
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