RDO Equipment Irrigation Service Technician (MVI) in Bismarck, South Dakota
Position TitleIrrigation Service Technician (MVI)
Job Requisition Number18-0453
DescriptionThis individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level
of expertise, the Service Technician may work under direct supervision. This individual also must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.
Specific Duties Include:
Perform in-field irrigation diagnostics and repairs as required.
Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
Document machine information and repairs completed on work order, including parts and fluids used.
Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
Maintain technical and product knowledge on all systems sold within the store.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of MVI.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Excellent mechanical and electrical skills
Trade-specific tooling, including hand and pneumatic tools
Current and valid driver’s license as outlined in company policy manual
Ability to assemble and perform maintenance functions on equipment
Strong computer skills
Excellent customer service skills
Strong oral and written communication skills
Strong organizational skills
Obtain Class B electrical license within two years of employment
Familiar with 480 and 120 volt electrical circuits
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCPhere.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure
is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41