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Capital Services, Inc. Customer Care Representative (CCR) in Brookings, South Dakota

Customer Care Representative - Full-timeRegular Part-TimeRegular Full-TimeBrookings, SD, US2 days agoRequisition ID:1467APPLYCustomer Care Representatives at CAPITAL Services provide high quality phone interactions with customers in a multi-client call center. Our environment is flexible and provides encouragement in growth, recognition, reward and incentive pay.We are seeking people-focused and service-oriented communicators who:Communicate with a caring and polite styleEnjoy a steady pace of workAre patient and conscientiousMake decisions using facts and established proceduresAre ready to continuously learn and growWill become an expert through training and experienceUse attention to detail and critical thinking skills to find the best resolution for our customersAre a reliable team memberAre committed to the success of the businessAt CAPITAL Services, we offer:Adaptable work schedules to meet personal time off needsRewards for repeatable, high-quality workComprehensive trainingContinuous learning opportunitiesOpportunities for pay increases for knowledge proficiencyMonthly incentivesCompetitive pay and benefits packageA fun, supportive cultureA management team that is invested in YOU!Differential Pay for ALL shift hours:Evening Shift 10%Split Shift 15%Bilingual Skills additional 15%Flexible Schedules:We offer flexible schedules with an every other weekend rotation based on your availability and our staffing needs during our hours of operation.Monday - Friday: 7:00 a.m. - 9:00 p.m.Saturday: 8:00 a.m. - 5:00 p.m.Sunday: 9:30 a.m. - 6:00 p.m.