C & B Operations LLC Central Warranty Processor - CENTR01258 in Mitchell, South Dakota

DESCRIPTION/RESPONSIBILITIES:Purpose:Responsible for administrating the warranty claim process to maximize administrative efficiency and return on warranty claims. Provide consultation and training to the service and parts departments on all matters related to warranty.Responsibilities:* Develops and assists in implementing standardized warranty claim processes for all locations including expiring machine warranty, closing open warranty jobs, and submitting warranty extensions, and over the counter parts* Monitors equipment records for extended and special warranties for expiration* Manages and processes parts and service warranty claims including computation of charges of shop work for all locations* Works with service managers to ensure there are no expired Product Improvement Programs* Understands warranty regulations and is able to provide consultation and training to service managers, techs, and Parts Department on the proper way to proceed with a warranty situation* Ensures compliance with non-returnable service parts policies* Communicates to departmental management about warranty status on a regular basisEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.