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Country Inn and Suites - Dakota Dunes Front Desk Associate in North Sioux City, South Dakota

Job SummaryMust be able to work 2-3 days per week including weekends.Responsibilities and Duties- Demonstrate a high level of customer service at all times.- Ensure an efficient reception experience for Guests, including check-in/out, andcomplete audit procedures, as required.- Demonstrate knowledge of hotel room categories, room rates, packages, promotionsand other general product knowledge necessary to perform daily duties.- Maximize room occupancy and promote hotel services and facilities.- Comply with hotel security, fire regulations and all health and safety.- Understands and enforces cancellation procedures and policies- Respond quickly to guest requests or complaints in a friendly manner and appropriateaction is taken. Follows up to ensure guest satisfaction.- Ensure that uniform and appearance is clean and tidy and will follow the groomingstandards policy.- Performs other tasks as assigned by Management.Qualifications and Skills- Prior hotel front desk experience- Must have a passion for delivering outstanding luxury service.- Ability to work evenings and weekends.- Computer Savvy (type, scan, copy documents)- Strong multi-tasking skills.

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