C & B Operations LLC Regional Aftermarket Manager - REGIO01252 in Parkston, South Dakota
DESCRIPTION/RESPONSIBILITIES:Essential Duties of the Aftermarket Manager:* Set stretch goals for the region departments that align with company and region aftermarket strategies and lead to achieve those objectives.* Participate in CandB marketing planning and budget planning sessions.* Manage parts gross margins, service efficiencies, aftermarket pricing and cure processes where needed.* Manage expenses and capital expenditures to company guidelines for parts and service departments.* Review department financials with parts and service managers monthly.* Manage WIP, PIPs, open parts tickets, open warranty tickets to company guidelines.* Manage JDF multi use account functions and lead managers in elimination of A/R.* Coordinate recruiting, staffing, and employee development, training paths, employee evaluation efforts for the region aftermarket department.* Manage parts inventory levels that meet company and region metric objectives.* Coordinate, with sales manager and store management, all marketing events such as customer clinics.* Manage the mainstreaming of region AMS/JDLink/FarmSight/RTK support.* Effects customer satisfaction scores meeting our goals, visit key customers with parts and service managers.* Work with John Deere to strengthen our relationship with them, and to achieve DOT metrics in aftermarket sales, John Deere Financial, and John Deere Farmsight strategies.* Coordinate region aftermarket efforts with region manager, region sales manager, and store managers.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.