ICF Consulting Group, Inc. Content Coordinator (On-call - Remote) in Pierre, South Dakota
We’re looking for an on-call Content Coordinator to join our team at ICF.
You’re a high-energy, creative, strategic thinker who is passionate about digital technology. And you’re ready to tackle some of society’s greatest challenges. Do you want the opportunity to work on meaningful projects? If so, you’re going to love this job. Our clients are come from a wide variety of sectors including public health, energy, commerce, and national security – anywhere we can help improve people’s experiences with federal digital services.
Our innovative digital solutions team is seeking a Content Coordinator to provide a range of communications support. While our immediate projects require SharePoint expertise, our clients’ content lives within a variety of Content Management Systems (CMS). So you’ll need to apply best practices in a way that isn’t dependent on a single system or product.
This position requires strong written and verbal communication skills, a high degree of professionalism, independent judgment, organizational skills, the ability to multitask, superb Microsoft Suite application skills, and flexibility as demands and priorities change.
This is an exciting role offering excellent opportunities for career growth and the chance to work in a dynamic and collaborative organization. This role will begin as a telework position and will be based in either our Rockville, MD or Fairfax, VA office post-COVID (no earlier than Sept. 2021) with telework options available. ICF’s headquarters will move from Fairfax to Reston in 2022.
What you will be doing:
Manage content for a client site or intranet—adding, editing, and unpublishing content within their Content Management System (CMS)
Work as part of a multidisciplinary team that includes Content Strategists, User Experience Designers, Writers, Editors, Developers and more
Assist in organizing and categorizing content
Assist in content creation and migration within SharePoint and other systems
Develop and prepare written reports and plans
Enter data and gather requirements using predefined templates
Assist in preparation of internal and client presentations
Work within stage and production environments for websites and intranets
Solid experience with Microsoft Office tools
Solid content management skills that include:
Content creation and management
Selection and use of appropriate web parts to best convey content
Application of security and metadata capabilities
Experience with automation (e.g., using Power Automate)
Knowledge of best practices for writing for the web
Ability to follow established content management and approval processes
Ability to rapidly respond to incoming tasks and requests
Strong oral and written communication skills
Detail-oriented with the ability to multi-task
Customer service focused with the drive to solve tough problems
Team player with the ability to work in a fast-paced environment
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
Experience working within intranets
Experience as a content editor working within a client’s CMS
Experience developing CMS-agnostic content management plans
Experience with website analytics
Working at ICF
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.
ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email firstname.lastname@example.org and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .
Virginia Remote Office (VA99)Need help? We're here:ICFCareerCenter@icf.com
ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
ICF Consulting Group, Inc.
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