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ICF Consulting Group, Inc. Survey Interviewer in Pierre, South Dakota

Survey Interviewer

Location: Seattle, WA

Job Description:

Deliver questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. Our goal is to develop highly trained and motivated team members who develop valuable skills and enjoy a dynamic and rewarding work experience.

Required Qualifications:

  • High school diploma/GED or proven related work experience.

  • Clear speaking voice.

  • Excellent communication skills.

  • Basic computer skills including keyboard skills and accurate data entry.

  • Fluent in reading and writing in English.

  • Must be able to sit for long periods of time in a production work environment.

Preferred Skills/Experience:

  • Previous call center, customer service or collections experience strongly preferred.

  • Previous experience collecting and recording data from the general public.

Professional Skills:

  • Strong communication skills, both written and oral, required.

  • Ability to display high energy level, positive attitude and enthusiasm for the program while remaining neutral and unbiased during the phone interview.

  • Team player with the ability to work in a fast-paced environment is a must.

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required.

  • Ability to be flexible in a work schedule and to work limited overtime as necessary required.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Washington Remote Office (WA99)Need help? We're here:ICFCareerCenter@icf.com

About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

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