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Interior, Bureau of Indian Affairs CONTACT REPRESENTATIVE (OA) in Pine Ridge, South Dakota


This position is located with the Bureau of Indian Affairs, Superintendent - Pine Ridge Agency, Trust Services - Probate and Estate Services, in Pine Ridge, South Dakota. NOTE:



Assists Specialist in preparation of guidance in estate planning and drafting of wills, life estates, codicils, and revocations of wills.

Maintains statistical records on estate planning, estate administration, will drafting and summary distributions.

Maintains data in automated probate tracking systems.

Prepares documentation and assembles outgoing material of trust assets to close estate accounts in accordance with Orders issued by the Administrative Law Judges or Attorney Decision Makers.

Receives calls, greets visitors and answers inquiries from owners.

Types correspondence, reports, memorandum, and other documents.

Maintains record management.


Conditions of Employment


EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards for One-Grade Interval Clerical and Administrative Support Positions, GS-0962). GS-7: One (1) year of specialized experience equivalent to the GS-6 grade level assisting probate specialists in the preparation of guidance in estate planning to assist clients in drafting of wills, life estates, codicils, revocations of wills. Review probate system reports for statistical analysis in regard to estate planning, estate administration, will drafting and summary distributions, and provides assistance on future disposition or transfer of trust and restricted property. These examples are not all inclusive (refer to the summary of duties for specialized experience). GS-6: One (1) year of specialized experience equivalent to the GS-5 grade level assisting probate specialists by providing technical assistance work in support of probate processes; maintain data tracking system; prepare necessary and proper documentation for distribution of trust assets to close estate accounts, assemble outgoing material according to policy procedures, files and maintains probate records; assisting with incoming and outgoing mail. These examples are not all inclusive (refer to the summary of duties for specialized experience). GS-5: One (1) year of specialized experience equivalent to the GS-4 grade level assisting probate specialist by providing technical assistance work in support of probate processes; maintain data tracking systems; assist with incoming and outgoing mail; prepare documentation for distribution of trust assets; and files and maintains probate records. These examples are not all inclusive (refer to the summary of duties for specialized experience) OR EDUCATION: Four (4) years of successfully completed education above the high school level in any field at an accredited business, secretarial or technical school, junior college, college or university. (One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.) SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and is typically in or related to the position to be filled. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.


If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION

Additional Information

All new hires earn the beginning salary of their pay grade (Step 1). See 2020 Salary Tables here and select the duty station from the Pine Ridge, South Dakota to choose the appropriate pay chart. If no specific chart is listed for this geographic location, see the "rest of U.S." chart. The full performance level of this position is GS-7. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed. TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: . Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center:; Vets Info Guide: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.