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Synchrony AVP, Credit Analytics - Loss Forecasting in RAPID CITY, South Dakota

Job Description:

Role Summary/Purpose

This role is in Synchrony’s Loss Forecast team and combines responsibilities for analysis of model based forecast outcomes including quarterly forecast, annual planning, stress testing, and scenario sensitivities with the objective of informing the stakeholders about expected portfolio performance under different conditions, as well utilization in sub-function of Credit Reserves, Capital Planning, Credit Strategy, Financial and Portfolio management. A key facet of the role will involve ongoing monitoring of portfolio performance, paired with model outcomes to offer contextual drivers and ensure model/data integrity. The role primarily focuses on the soon to be implemented AtLAS suite of account level forecasting models, leveraging powerful insights on emerging performance trends that can be leveraged to drive assumptions and analyzing the forecast outcomes in context of the trends and assumptions. The AtLAS model suite is a newly developed modeling system, which predicts various line items as part of it’s projections including sales, payments, interest & fees, as well as losses at an account level.

Essential Responsibilities:

  • Monitor key portfolio credit performance metrics on a regular basis at client/ segment level. Implement effective mechanism(s) to identify emerging trends within large volumes of data/ metrics

  • Independently perform additional analysis to identify underlying causes for emerging trends. Engage cross functionally (portfolio credit managers, collections, finance) to confirm drivers such as changes in credit strategy or growth trajectory etc.

  • Monitor macro-economic environment and forecasts and adequately inform assumptions and context for forecasts

  • Collaborate with other analysts to inform forecast assumptions for AtLAS suite of models

  • Perform in-depth analysis of Client/ segment level forecasts with the objective to assess reasonability of outcomes in context of the assumptions, and in comparison to prior forecasts

  • Maintain good understanding of each of the other credit loss forecast models, including BLF, and benchmark forecast outcomes to identify areas of risks/ opportunity between model-based forecasts

  • Prepare and present materials to senior functional leaders to communicate the forecast assumptions and outcomes

  • Perform other duties and/or special projects as assigned


  • Bachelors degree or higher with quantitative underpinning (for example: Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering, Decision sciences/Analytics) and 3+ years of experience in Risk, Credit, or Collections in Consumer Finance, or other relevant professional experience, or in lieu of degree 7+ years of experience in Risk, Credit, or Collections in Consumer Finance

  • 3+ years of experience in predictive modeling/estimation or in analyzing outcomes from such techniques, in areas such as Credit Loss forecasting, Credit Reserves, stress testing, or other adjacent areas within consumer credit (examples: strategy, modeling, impairment estimation etc.)

  • 3+ years of experience in performing performance analysis on large and diverse consumer credit portfolios, including experience with data visualization tools such as Tableau/ Power BI

  • Proven hands-on experience utilizing SAS or SQL data mining skills as well as open-source tools such as Python, PySpark, R

  • Intermediate/advanced EXCEL skills with demonstrable familiarity with data processing/report building/analysis techniques

  • Intermediate/strong PowerPoint skills, including ability to create understandable presentations that incorporate graphs or other visual aides to portray complex subjects

Desired Characteristics:

  • Good overall understanding of consumer credit lending that stretches across revenue and loss line items, with a focus on revolving products (Credit Cards, HELOC etc.)

  • Good understanding of US economic environment, common macro-economic indicators and correlations to consumer credit performance

  • Familiarity with establishing and maintaining process and data controls for large/complex processes

  • Strong written and verbal communication skills, to independently present explanations of complex subjects

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 60,000.00 - 130,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 10

Job Family Group:

Risk Management