Holiday Inn Rapid City - Rushmore Plaza Banquet Captain in Rapid City, South Dakota
We are currently looking for a qualified person to support our team in the position of Banquet Captain. Banquet Captains oversee and assist in the take-down and setup of banquet rooms, serving guests during events, following setup instructions, and assisting other departments and performing other duties as needed.Open Availability required, including some holidays and all weekends.DUTIES and RESPONSIBILITIESSetup tables, chairs, and room dcor to client or sales department specificationTakedown meeting equipment after guest meetingsSetup stages, dance floors, and other requested equipmentStore banquet furniture in an organized way in designated areasWatch for and report damage to hotel or rental equipmentSupervise the setup and takedown/cleanup of banquet roomsEnsure every banquet room is ready for showing within a reasonable time after banquet event is completeWork closely with Banquet Manager to review in advance future banquet event orders and prepare for guest needsCommunicate and work with sales team on the status of roomsInventory banquet supplies and equipment and order to maintain par levelsOther duties as-assigned.KNOWLEDGE, SKILLS, and ABILITIESPresent a crisp and polished appearance that is reflective of IHG brand standardsDemonstrate a passionate commitment to the businessBe honest, reliable, and timelyMaintain excellent timekeeping and attendanceBe able to multi-task, talk, and listen simultaneously while guests are presentAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.Strive to build and maintain good and productive relationships with all team membersPossess a thorough understanding of local area, including attractions and directions EXPERIENCE and QUALIFICATIONSPrevious banquet or event management experience is ideal. However, training may be provided for outstanding candidates who lack previous professional experience.Ability to work a flexible schedule that fluctuates with hotel and client needs.PHYSICAL REQUIREMENTSThis position requires physical stamina and the ability to work in/outdoors. To fully perform his/her duties, Banquet Captains will be required to lift, carry, walk, sit, bend, push, and pull. Must be able to stand for long periods of time and move continuously during work hours. Must be able to lift and/or carry 50-75 pounds on a regular basis.OTHER INFORMATIONPlease note that the statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.We look forward to working with you!