Trustmark Companies - HealthFitness Front Desk Attendant (on-call) in Rapid City, South Dakota
Front Desk Attendant (on-call)
HealthFitness has a great opportunity for an on-call (hours based on demand) Front Desk Attendant at our client site located in Rapid City, SD. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
Duties & Responsibilities:
Greeting, checking-in and assisting customers, provide program information services and membership information.
Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
Participates in membership drives to acquire new participants and enroll new participants.
Collects membership fees and performs related recordkeeping.
Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures
Participate in internal programs and special events.
Opening and/or closing duties.
Other duties as assigned.
Education, Experience and Certifications:
High School Diploma or GED required.
Previous customer service experience preferred.
Current CPR & First Aid certifications preferred.
EOE Minorities/Females/Protected Veterans/Disabled
Rapid City, South Dakota, United States
Business Unit for Reporting