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Synchrony VP, Credit Modeling - Operations Reserves & Loss Forecasting in RAPID CITY, South Dakota

Job Description:

Role Summary/Purpose:

This role resides in Credit & Capital Management’s Reserves and Loss Forecasting team, and focuses on model operations for critical estimation models and tools.

The VP, Credit Modeling - Operations (Reserves & LF) leads a team of credit analysts and is responsible to deliver critical and high impact ACL (Allowance for Credit Loss) estimates for Synchrony and Loss Forecast scenarios per the quarterly assessment cycle and at Planning intervals during the year. This Leader manages the team’s model execution and ensures processes on Synchrony’s Data Lake and SAS environment are well controlled following established data and modeling governance protocols. This leader supports and coaches the team to develop a deep understanding of relevant model methodologies, portfolio trends and credit analyses, to deliver accurate and well controlled estimates in a business-critical process. The successful candidate leads by example demonstrating intellectual curiosity, autonomy, attention to detail, is a tactical problem solver and coach, has an ability to influence across other teams and is familiar with contemporary model standards. This person effectively leads through model testing, implementation, execution and collaborates in the model lifecycle management and relevant governance processes across distinct sub-functions across the team.

This position is remote, where you will work from home, and may require you to occasionally commute to one our offices for in person engagement activities such as team meetings, training and culture events. We’re proud to offer you flexibility, so remote candidates will be considered who live near any of Synchrony hubs including: Alpharetta, GA, Bentonville, AR, Chicago, IL, Costa Mesa, CA, Draper, UT, Stamford, CT, Altamonte Springs, FL, Canton, OH, Charlotte, NC, Dayton, OH, Kansas City, KS or Phoenix, AZ.

Essential Responsibilities:

  • Develop, lead, motivate and manage a team of credit analysts / power model users to deliver business critical estimates and scenarios.

  • Manage model processes in Synchrony’s loan portfolio; being accountable for the accuracy and completeness of the quarterly / planning estimates in an independent manner.

  • Report results to the ACL Working Group and support the quarterly documentation towards accounting reconciliation / memos and committee materials

  • Supervise model input monitoring, ensuring data completeness and quality is adequate for model execution, along with insightful documentation and analysis of variances

  • Works closely with process/model owners, as well as with Model Development teams to ensure robust creation of modeled estimates, and formulate action plans as appropriate

  • Review the model execution processes and controls (SOX and other key artifacts); providing assurance of appropriate and accurate estimates along with well documented evidence. This is to ensure a robust and seamless model/process audit & review by various 2nd line, 3rd line, and external reviewers (regulators and external auditor)

  • Become a subject matter expert around the assigned models and be able to assist Model Owner/Users/Developers with changes in portfolio/product/process/technology. This leader understands the root cause or requirements and proposes solutions / future enhancements.

  • Provide insight into movements in estimates q-o-q / y-o-y, building understanding around underlying drivers and articulate assumptions and outcomes to senior leaders

  • Collaborate across distinct functions at Synchrony throughout the model lifecycle and during independent reviews

  • Support reviews with regulators, auditors, and internal risk oversight teams

  • Perform other duties and/or lead special projects as assigned


  • Bachelor’s degree with quantitative underpinning (i.e., Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) and minimum 8 years of experience in Risk, Credit, Finance, Accounting, Consumer Lending, and/or other relevant professional experience; or in lieu of a degree 12+ years’ experience in Risk, Credit, Finance, Accounting, Consumer Lending, and/or other relevant professional experience.

  • Proven 5+ years experience using SAS as well as open-source tools such as Python, Spark, SQL

  • Advanced EXCEL skills with demonstrable familiarity with pivot-tables, worksheet formulas, macros, array formulas, plotting and other techniques

  • Familiarity with ACL or impairment principles, with a focus on CECL/ASC326 and FAS114/ASC310,

  • 5+ years of process management with strong degree of detail orientation, and understanding of process governance and controls with third party reviews

  • 7+ years of experience in credit loss modeling in areas such as Loss Forecasting, Allowance, Stress Testing, or other areas with consumer credit estimation methodologies

  • 7+ years of experience managing high-impact projects with multiple stakeholders within a large and complex organization

  • Excellent time management with ability to independently manage multiple competing initiatives and deliver results within deadlines along with a focus on accuracy and attention to detail

Desired Characteristics:

  • Model Governance trends/developments across the banking sector, especially as related to credit card and consumer lending (SR11-7, e.g.)

  • Cross-functional management and positive teamwork skills; able to develop and cultivate relationships and support across multiple teams and colleagues

  • Communication and influence skills able to coordinate and collaborate across multiple functional areas

  • Skilled at documenting processes, identifying Risks, and designing / implementing detective and preventative controls

  • Graduate degree with quantitative underpinning, MBA, CFA, CAS or SOA exams, or other relevant certifications or designations

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 100,000.00 - 200,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 13

Job Family Group:

Risk Management