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Job Information

Great Western Bank Business Banking Assoc I (Small Business Specialization) in Sioux Falls, South Dakota


General Description and Essential Functions

The Business Banking Associate processes and maintains Small Business commercial loans, assists Commercial Lenders, and handles retail customer service issues as needed.

  • Assist loan officers in the pre-closing activities of commercial loan requests by ordering real estate title work, real estate appraisals, updated insurances, and flood determinations.

  • Order lien searches and title commitments to verify that the bank will be in the proper lien position and verify that the liens and other items are recorded accurately and timely.

  • Responsible for post loan closing activities including the maintenance of the Tickler System as it pertains to collateral tracking and financial reporting requirements, and ensuring loan is accuratley boarded

  • Support the lender with customer inquiries on required tracking items, loan servicing, and customer service issues and questions.

  • Maintain a working knowledge of all loan software. Assist management in ensuring that enhancements and changes are properly implemented.

  • Independently resolve escalated and complex issues with little to no supervision.

  • Focus on continuous process improvement within key systems, processes, and procedures to reduce risk and increase efficiency.


• High school diploma, Associate Degree or equivalency.

• 0-2 years of commercial loan administrative or processing experience needed.

• Proficient math and computer skills.

• Excellent verbal and written communication and interpersonal skills.

• Ability to handle multiple tasks, manage time effectively, and establish priorities.

• Detailed and deadline oriented.

Job Expectations

• Perform other job-related duties or special projects as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)