U.S. Bank Client Executive in Sioux Falls, South Dakota
The Client Account Manager/Executive is the strategic face of Elavon to the client, representing multiple Elavon business channels. They are responsible for the overall management of a book of National accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Is the escalation point for both internal and external client issues.
Bachelor's degree in Business or Finance, or equivalent work experience
Eight to 10 years of client management experience in the Payments industry
Strong contract negotiation, account management and project management skills
Working knowledge of ROI and P&L calculations
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer skills, especially Microsoft Office applications
Excellent presentation, interpersonal, verbal and written communication skills
Some knowledge of Elavon products and systems helpful
Travel is required 40%-50% of work time
Job: Relationship Management
Primary Location: United States
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180022204
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.