XPO Logistics Freight, Inc. Customer Service Representative - 91508-en_US in Sioux Falls, South Dakota
DESCRIPTION/RESPONSIBILITIES:Pay starts at $17.35Logistics done differently.As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.What youll do on a typical day:* Bill shipments pursuant to applicable tariffs and pricing agreements* Recognize and resolve documentation errors* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing* Process over, short and damaged freight and related documentation for customer resolutionWe are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.