Total Card, Inc. Customer Service Representative in Sioux Falls, South Dakota

The Customer Service representatives are responsible for daily inbound customer service calls in the card department. This is a Full-time hourly position between 7:00am to 9:00pm with every other weekend required.

Requirements:

  • 18 years of age with HS Diploma or GED

  • Commit to 3 weeks of paid training (Mon-Fri 8am-5pm) - Training starts on October 8th!!

  • Available to work every other weekend

Bilingual candidates (English/Spanish speaking) are encouraged to apply! receive additional $2.00 per hour

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Why work for Total Card:

Founded in 2000, Total Card, Inc. is a leading third party credit card servicer providing solutions for non-traditional sub-prime lenders and issuers. The culture at TCI is that of a well-established company with a casual work environment. Our support centers in SD, MN and TX employs more than 300 people. You can find out more about Total Card, Inc., by visiting the company’s website at www.totalcardinc.com

At TCI, we are a dedicated family of professionals with a strong desire to deliver quality services to our clients and their customers. Our Culture Statement is “Exceptional Service without Exception”. We promote from within and offer internal advancement opportunities to roles in Team Leadership, Management, Quality and Training. We offer a competitive pay rate and comprehensive benefits package, including:

  • $1.50 per hour shift differential (hours worked past 5pm)

  • Up to $0.50 per hour after 90 days of employment

  • Monthly performance based incentive

  • $650 per year for perfect attendance

  • $1,500 per year for tuition reimbursement

  • $200 employee referral bonus (per referral)

  • Up to five percent annual performance increase (raise)

Our employees enjoy flexible scheduling and the opportunity to gain professional experience. We provide the resources, training and support you need to be successful! Our employees enjoy a fun, team-oriented environment where we take part in community events and conduct team events all year round.

Benefits at TCI include:

  • Medical/Prescription Drug coverage

  • Flex Medical & Dependent Care spending

  • Dental, Vision, Life, Disability & Accident Insurance

  • 401(k) with Employer Match

  • Paid Time Off & Paid Holidays

  • Education Assistance

  • Employee Discounts

  • Employee Assistance Program

  • Wellness Program