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Spherion Staffing Customer Service Specialist in Sioux Falls, South Dakota

Spherion Staffing has multiple Customer Service Specialist positions available. This position is responsible for providing professional world-class customer service by capturing general and specific information on potential total loss vehicles and communication of the market valuation.Responsibilities:Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claimsEnsure that all vehicle information is entered into the system completely and accuratelyProvide the reference number and vehicle valuation to the callerHandle incoming calls related to PPV status updates and process changes on existing market valuationsWarm transfer of calls that require escalation or assistance from other work groupsAttendance is critical throughout the assignment but is mandatory during the 30 day training period (no exceptions are allowed)Requirements: High school degreeMust have minimum of 6 months of customer service work experienceAbility to work flexible hours between 6 am to 9pm M-F and occasional Saturday-1 weekday must work until 9 pm