Boss Truck Shop - SD Diesel Shop Assistant Manager in Sioux Falls, South Dakota
Summary: The Assistant Manager is responsible for maintaining smooth, efficient and quality operation of the shop while overseeing shift supervisors, technicians, and sales associates in the absence of the Manger and by resolving any issues. Essential Job Duties/Functions:Ability to provide supervisory skills in the absence of the Manager.Assist Manager in achieving all budgeted goals.Ensure invoices are turned in daily.Review daily tickets to insure correct pricing.Resolve all problems that can't be handled at a lower level (customer, personnel, mechanical).Provide coaching to employees so they are aware of areas for improvement.Ensure all employees are trained properly and follow procedures set forth.Complete weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.Ensure cleanliness of the shop, inside and out, and maintain adequate stock levels.Ensure all shop personnel act and look professional.Ensure service equipment is in good working condition and well maintained.Complete evaluations on new hires after 90 days and all employees annually or as needed.Conduct shop training meetings at least monthly to keep all personnel informed on pricing, policies and procedures, sale tires and other merchandise.Count tires before every shift on a daily basis, and keep a tight control on tire inventory.Complete monthly inventory counts as required and turned in by the first of the month.Perform inventory spot checks weekly.Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management.Maintain a profitable business unit.Update all national accounts weekly.Enforce and practice all company safety procedures to ensure a safe environment for employees and customers.Conduct daily safety meetings.Insure all procedure manuals are available for employees.Insure all employees are fully trained to perform all aspects of their job.Follow all OSHA and Safety procedures set by the company policy and procedure manual.Must be able to work alongside employees in both the shop and sales floor.Provide friendly and competent customer service.Reporting for work in a timely manner when scheduled. Additional Job Duties:Assisting in other duties, as assigned. Supervisory Responsibilities:Directly supervises 5 or more employees on the evening shift and in the absence of the manager. Education and/or Experience (include certs or licenses needed):Associate's degree (A. A.) or equivalent from a two-year college or technical school; two to four years related experience and/or training; or equivalent combination of education and experience. Minimum Qualifications:Current valid driver's license and be insurable to drive.Ability to get ASE, DOT, TIA and other certifications.Able to furnish own tools to perform work.Basic typing skills.Basic understanding of computer operations.Must work a minimum of 50 hours per week.Able to work weekends, holidays, and as needed.Must have reliable transportation and phone.Must be able to communicate in English. - IF APPLICABLEAble and willing to deliver friendly, courteous, and prompt customer service.Able and willing to work cooperatively with other team members.