Cracker Barrel Employee Training Coordinator (ETC) in Sioux Falls, South Dakota
The Employee Training Coordinator coordinates the training of newly hired employees and the staffing, retention and development of Skill Trainers. The ETC conducts new employee orientation, and manages the staffing and development of Skill Trainer team to support new employee training. The ETC supports Personal Achievement Responsibility (PAR) progression, compliance training and new system rollouts.
Skill Trainer Staffing and Development
Develop and maintain a Skill Trainer Staffing Plan
Posts Skill Trainer Positions
In partnership with the GM conducts interviews and selects qualified candidates to become certified Skill Trainers.
Manages the development and training of Skill Trainers.
Oversees Skill Trainer Academy which includes tracking trainer certification progress
Tracks Skill Trainer meeting attendance in CBU
Prepares & presents Skill Trainer evaluations
Rising Star Training
Manages the Orientation training process for all Rising Star Employees
Develops and maintains the Training Plan for the Rising Star
Conducts Rising Star Meetings
Conducts Plate Appearance Class (for new Servers & Grill)
Conducts Point of Sale (POS) Workbook training Compliance Training Administration
Provides training support to the store for regulatory training requirements and other policy reviews as needed or assigned (Food Protection Manager, Food Handler, Employment Policy reviews, and training) Personal Achievement Responsibility (PAR) Progression Oversight
Provides guidance to the store management team on PAR progression so the management team can ensure PAR progression and participation
Analyze PAR reports for concerns and opportunities
Follows up with Employees to encourage PAR participation
Posts PAR eligibility reports
Prepares distributes, and orders PAR Certificates for Promotion and new hire aprons
Troubleshoots with the PAR Department any PAR promotion issues Store Management Collaboration
Champions Cracker Barrel's policies to ensure a safe work environment that encourages and celebrates diverse workforce that reflects the local community
Role models the Quality and Service Standards within the Cycle of Service at all times, whether it is interacting with the Guests, cleanliness, organization, hospitality, or appearance
Attends all Restaurant meetings
Supports new system or equipment rollout training.
Minimum Experience and Education
PAR II or higher employee (PAR IV preferred)
1 year as a Skill Trainer
Has received passing scores on all evaluations in the past year
Is available for any shift, including weekends and holidays
Is a proven self-starter and able to work with minimal supervision
Has strong computer skills (knowledge of Windows and internet browsers)
Analytical and decision making skills
Strong communication, time management and organization skills
Flexible and adaptable to various situations
People Pleasing attitude
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In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online () or toll free at 1 800-333-9566.
Category Restaurant/Retail Operations
Address 2409 S.Shirley Ave.
Location : Postal Code 57106
- Cracker Barrel Jobs