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American Red Cross - SF External Relations Disaster Program Manager in Sioux Falls, South Dakota

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Crossi mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.The American Red Cross is currently seeking an External Relations Disaster Program Manager to work in North Dakota, South Dakota, or Minnesota.i This position can be based out of Fargo, Bismarck, Rapid City, Sioux Falls, Duluth, Mankato, Minneapolis, Rochester, St. Cloud,Responsible for leading and managing a primarily volunteer team to support and provide Partner and Emergency Management Agency (EMA) Support in an assigned geographic region.i Serves as the lead functional expert in a Red Cross Region for Partner/EMA Support function. Tailoring national program offerings for the Region and communities within the Region, providing technical expertise, training, and leading regional implementation of Partner/EMA Support this position supports regional employees and volunteers in the disaster territories to build capacity in the local community for the disaster cycle.Specific functions of this position include program implementation, remote team building of employees and volunteers, and soliciting feedback from end customers.Serves as a primary point of contact and liaison to Regional EMAs and partners (voluntary, faith-based and community based) for operational planning and service delivery.i Represents Red Cross interests and communicates positions, strategy, and deliverables to EMAs through frequent interfaces including preparedness messaging, response planning and readiness. Also serves as a key POC for partner organizations and Voluntary Organizations Active in Disaster (VOAD).i Operates as a part of the Regional team.i Responsible for collaboration with local government partnerships, preparation, and response and recovery management. iiIn single region states this position is responsible for the state EMA/Agency relationships.This position works to perform these functions according to the program direction provided by the Partner/EMA function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/Support Director or the Regional Disaster and Program Officer; and may have a dotted line to the DPM or Community (s) in the territory they cover.Responsibilities:1. Program Management and Engagement:Within scope of position, represents the full disaster cycle of preparedness, response, and recovery. Ensures the delivery of American Red Cross services to diverse communities. Supports EMA planning, exercising, and training for preparedness, response, and recovery in assigned Region or territory; representing Red Cross interests and articulating Red Cross capacity to support plans during operations.i Act as Red Cross SME to EMAs for all phases of planning and operations; acting as resources to EMA partners throughout the Region.iSupports DPM and the region in the development of partner relationships in the community to perform the disaster cycle. Ensures appropriate ARC staff members are included in dialogue with EMA, as necessary.i Implements the DCS structure and develops the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develops human and material resources (volunteers, partners, community agencies, shelter, and vendor agreements etc.) to ensure the full cycle of disaster services is delivered.i In conjunction with program support functions in a region, collaborate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management A

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