NORC Field Interviewer - NLSY - Sioux Falls, SD in Sioux Falls, South Dakota

Field Interviewer - NLSY - Sioux Falls, SD

Job no: 493948Work type: IntermittentLocation: Sioux Falls, SDCapability Area: Field

JOB DESCRIPTION:

NORC at the University of Chicago is currently seeking outgoing, persuasive Field Interviewers to conduct interviews for the 28thRound of The National Longitudinal Survey of Youth 79 (NLSY79 R28). The NLSY79 is the most important source of data about the lives of adults and young adults in the U.S. The project contains a broad range of questions which makes the study useful to many people. Policy makers have used this information to pass new laws and legislation. They have also used it to examine the problems of our society and raise awareness about a wide range of important concerns, from labor issues to child care.

Data collection will be conducted over the phone via Computer-Assisted Personal Interviewing (CAPI) using a high speed broadband internet connection which must be located in a quiet location at home or at a home office. The project will reimburse a flat rate for internet costs. Headsets and a computer based softphone will be provided for dialing.

ABOUT FIELD INTERVIEWERS:

​​​​​​​​NORC field interviewers are vital to our nationwide survey research operation. They talk to people from every conceivable walk of life—by telephone and in person—to obtain information on issues like health care, employment, and education.

The work we do at NORC has lasting social significance, and the data we gather helps legislators and others involved in setting policy make informed decisions for the welfare of all Americans in an increasingly complex society.

The interview is the basic tool by which we are able to provide this data and the interviewer is the one who makes it all possible.

Our field interviewers tell us they enjoy meeting all kinds of people and seeing America from different points of view. If you are curious about the world around you, are open to meeting new people, and like facing new challenges, this may well be the job for you.

REQUIRED SKILLS:

  • Interviewers are expected to follow the Basic Interviewing Techniques as described in their NORC field guide.

  • Interviewers are expected to follow the NLS Project guidelines and policies as well as meet Data Quality expectations that will be covered during project training and through the study.

  • Interviewers will be required to schedule their time.

  • Interviewers will be required to work a variety of shifts (morning, evening, and weekends).

  • There will be 2 hour and 4 hour shifts available.

  • Dialing times are from 8am to 10pm Central.

  • Field interviewers need to have a quiet home or home office environment.

  • Interviewers are expected to work productively and efficiently. This is a part-time, temporary position, usually 20-25 hours per week, with short periods of up to 40 hours per week. Actual hours worked will vary during the assignment.

  • Data quality expectations for this project will be outlined in training and throughout the data collection period. Each interviewer is expected to meet or exceed data quality targets. Timely feedback will be provided to the FI about their performance and data quality throughout the round.

  • While most interviews will be conducted by phone, there will be some instances where an in-person interview will be needed. Assignments may vary based on the number of Respondents in specified locations. We attempt to cluster cases for FI assignments geographically, but it may be necessary to travel longer distances in some situations. Interviewers must be willing to drive 50-100 miles or more, one way, to the area where the respondents are located, as needed.

  • Field interviewers are responsible for documenting all contacts and activity in the record of calls in our case management system in a consistent and professional manner (known as ROCs – entered electronically in the laptop).

  • Validation of work and related activities will be completed by survey staff.

  • Some or all of each interview will be recorded - (CARI) – computer assisted recorded interviews. Interviewers MUST be willing to be recorded.

  • Reliable transportation is required.

  • Certain amounts of auto insurance are required.

  • High Speed DSL or Cable access is required (a minimum upspeed and downspeed of 512 kps will be required).

  • Internet connections must be through a hard-lined Ethernet connection.

AVAILABILITY:

Interviewers are expected to work productively and efficiently. This is a part-time, temporary position, usually requiring 20-25 hours per week, with short periods of up to 40 hours per week. Actual hours worked will vary during the assignment. There will be 2 and 4 hour shifts available to be worked and dialing times will be between 8am to 10pm Central Standard Time. The majority of this study will be done over the phone with very limited and targeted in-person outreach.

Data collection has an anticipated start of September 12, 2018 and will continue through mid to late September 2019.

TRAINING:

All interviewers must be willing to complete a rigorous online training program from home that will take place over the course of 1-2 weeks. All training requirements should take no more than 20 hours to complete. Training will take place over the course of 9/4/18 through 10/12/18.

BENEFITS:

+ + An opportunity to work on an important national research project.

  • Temporary employment with hourly pay and retirement benefits, subject to eligibility.

  • Field interviewers get to work on a project that will affect government policy and meet interesting people.

Learn more about the Field Interviewer position: http://www.norc.org/WorkingAtNORC/Pages/become-a-field-interviewer.aspx.

REQUIREMENTS FOR FIELD INTERVIEWERS:

In addition to meeting specific job requirements, employees hired for this position must present evidence of their identity and authorization to work in the United States (I-9 documentation). We also require: a valid drivers license (exceptions can be made for applicants from major urban centers such as New York City), proof of auto liability insurance and unlimited use of an automobile in good working condition; a working home phone number; ability to carry a laptop computer and survey documents and supplies, and availability to attend in-person, paid training s​e​​ssions (no exceptions).

ABOUT NORC:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs.

We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.

EEO STATEMENT:

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Advertised: July 17, 2018Central Daylight TimeApplications close: