Dennys - RC Host / Hostess - North in Sioux Falls, South Dakota
Summary StatementGreets and Seats guests, receives payment and assists service personnel as needed to ensure guest satisfaction, in a friendly and efficient manner.Job Functions:Greets and welcomes guests immediately upon arrival and verifies number in their party.i Determines special needs, i.e. high chairs, special menus.Collects payment from guests immediately in accordance with established cash handling procedures and handles guest complaint/suggestions appropriately.Seats guests at table/booths appropriate for their needs and those of the restaurant.Keeps hostess area stocked and clean, i.e. to-go items and bakery products.Handles incoming phone calls immediately.Maintains proper supply of clean menus.Periodically supplies guest with initial beverage order and provide beverage refills.Assists service personnel in clearing and setting tables.Ensures restrooms are stocked and are to standards for cleanliness. Principal AccountabilitiesGuests are greeted and seated in a pleasant and courteous manner following company service cycle standards.i Guest check transactions are handled properly such that register totals and balance at the end of the shift.Qualification StandardsMust be able to observe and differentiate between monetary denominations.Ability to communicate with guestsMust have sufficient mobility to move and/or operate in work area.Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.