Fiserv Implementation Analyst in Sioux Falls, South Dakota
What does a great Implementation Analyst do?
Provides product installations for all applicable electronic banking products for new business as well as migration projects to our Fiserv service bureau environment. Involves walking clients through setup and procedures and may include conducting client presentations.
Training new clients on product features and provides ongoing training as needed for existing clients
Conducts system evaluations for institution’s current system to determine if the appropriate Fiserv products are represented as well as client workflow, setup requirements, etc.
Provides data analysis and mapping from other eBanking systems to Fiserv applications for new business to Fiserv as well as migration projects to our Fiserv service bureau environment
Develops test plans to assure that the client's installations/conversions work properly with product features and that new features for the institution work as expected
Basic Qualifications for Consideration:
High School Diploma is required, Bachelor’s Degree in business, finance or related field preferred. Equivalent work experience may be substituted.
At least 1 year of experience in customer service role.
Preferred Skills, Experience, and Education:
Financial Industry experience is advantageous
Previous Fiserv core or online banking experience preferred; Premier, Precision, and/or Cleartouch system knowledge a plus
Must be able to make decisions and resolve problems using experience and professional judgment.
Supervisory and/or project management experience a plus
Internet Banking Conversion Experience
Cash Management Internet Banking Experience
Travel required : Ability and willingness to travel (20% - 40%)
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.
From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes
Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
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