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Dacotah Bank - South Dakota Insurance Customer Service Agent in Sioux Falls, South Dakota

Dacotah Bank is seeking a Insurance Customer Service Agent to join our team in Sioux Falls, SD. At Dacotah Bank, you truly do make a difference. Be heard, work on challenging assignments, improve your community, and join a growing team that will both challenge you and value your contributions. Don't miss out on your opportunity to work for one of American Banker's Best Banks to Work For.Job Summary:Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others. This position has the potential growth opportunities to move into a sales role.iiAccountabilities:The primary accountabilities of this job are as follows:Identify customer needs and market appropriate products and servicesEngage policyholders to review policy coverage and service existing accountsMaintain agency management systemProvide support to agents and other team members to reach agency performance goalsParticipate in educational opportunities to stay informed of industry developmentsComputer Skills:The computer skills necessary to perform this job successfully are knowledge of our agency management system, Microsoft Office (Word, Excel, Outlook).Qualifications:Highly detailed, organized individualSelf-Motivated, high energy individualAbility to work under pressure in a fast-paced environmentAbility to work in a team environmentProvide prompt and courteous customer service.Familiarity with insurance files and understanding of insuranceExcellent communication and customer service skillsCurrent Property and Casualty Insurance License, or willingness to obtain within 6 months.Education/Experience:Associates degree in business; orA minimum of two yearsi experience providing customer service in the insurance or other similar industry.i

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