SGT, Inc. Network Technician Intern in Sioux Falls, South Dakota
DESCRIPTION Stinger Ghaffarian Technologies (SGT) has an immediate need for an energetic and dynamic Network Technician Intern in support of the United States Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center (http://eros.usgs.gov/) near Sioux Falls, SD (http://www.siouxfalls.org). SGT offers a competitive salary and benefits package. The Network Technician Intern will join our talented Network Administration team within the Technical Support Services Contract (TSSC) / Information Technology Services Division (ITSD). The primary responsibility of this position is to perform basic network functions to configure, maintain, and support the EROS Center network duties. Other duties include providing help desk customer support, staying abreast of new technologies and introducing these new technologies into the environment where they will improve business processes.Education: Working on an Associate Degree in Information Technology or related field or equivalent; BS degree desired. Experience: Customer service/technical training experience working in a fast-paced team-oriented, high demand, collaborative environment. The work encompasses, but is not limited to-- * Troubleshooting basic network trouble tickets * Document internal procedures * Maintain, track and report project status and metrics * Excellent customer service skills * Willing to learn the most up-to-date IT methods. * Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution. The candidate must be able to obtain and maintain a national agency check and background investigation after hire to obtain a badge for facility access and user accounts. This position will be posted to the career opportunities listing on the SGT website (Http://www.sgt-inc.com). This position may be filled by a SGT teammate on the TSSC Contract. Please apply on line. SGT is an equal opportunity employer. EOE/m/f/disabled/veteran. The Equal Employment Opportunity Policy of the SGT is to provide a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. SGT hires and promotes individuals solely on the basis of their qualifications for the job to be filled. SGT believes that employees should be provided with a working environment which enables them to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.Employer's Job# oPQs8fwZPlease visit job URL for more information about this opening and to view EOE statement.