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Medcor Inc POD Report Specialist in Sioux Falls, South Dakota

POD Report Specialist

Position Code 19-TRI-036

Required Licensure/Experience

Position Type Full Time Hourly

Location SD - Sioux Falls

Job Category Triage Call Center

Job Summary

First Ever, New, State of the Art Telephonic Triage POD center, great hours, team atmosphere and great benefits.

Are you tired of working long shifts, nights, and weekends with an overwhelming patient load? Are you a new graduate that is looking to help care for people in a fun and challenging way?

Come be a part of our first POD location working in a brand new, fun, future-focused telephonic triage environment in the heart of downtown Sioux Falls, SD.

The Company:

Medcor provides telephonic triage and telemedicine to thousands of employers so that they can better manage workplace injuries and improve the quality of healthcare for their employees. We have an excellent training program and we use proprietary, cutting edge health technology to recommend care to injured employees.

  • Healthcare professionals love us, as we provide opportunities that fall outside of the typical and ordinary workplace

  • We are one of the nation’s leaders in providing real time one-on-one medical assistance at the time of workplace injury

    The Requirements:

A high school diploma or GED is required. Paramedic, EMT or similar healthcare profession experience and licensure in good standing is preferred. Current Basic Life Support (BLS) card/certification is required. Advocates without a current BLS card must obtain one before processing injury triage calls. Advocates must maintain Continuing Education Units as required by the State in which they are licensed in order to maintain their specific licenses. A basic understanding of occupational job processes and potential injuries as it relates to various industries is preferred.

The Position:

Report Specialists process calls where the employee is not present, employee is present and care has been sought, and no new/worsening or persistent symptoms are present. Report Specialists complete and send reports on the calls that they process and transfer appropriate telephone calls that need Triage to the Triage queue.

The Location:

Medcor’s POD is located in downtown Sioux Falls, SD, which is surrounded by a vast selection restaurants, bistro’s, brewery’s and coffee shops that help provide and support our team culture.

Why Should You Apply?

  • Supportive team environment

  • Work/Life balance

  • Competitive pay

  • Be one the first members of the POD team

  • Work in a new state-of-the-art facility with proprietary healthcare technology

  • Competitive benefits package

  • Guaranteed 8-hour shifts

  • Wellness Program membership

  • Team-Building Meals and Outings

    Medcor Philosophy

    Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times.


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Medcor is a tobacco free and smoke free workplace!