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SONIFI Solutions, Inc. Product Configuration & Branding Manager in Sioux Falls, South Dakota

Product Configuration & Branding Manager

3900 W Innovation St, Sioux Falls, SD 57107, USAReq #253

Wednesday, January 13, 2021

SONIFI Health delivers interactive technology proven to improve patient experience, health outcomes and hospital productivity. Hospitals partner with SONIFI Health because of our vast engagement and integration expertise. Our system is delivered across multiple technology platforms including mobile devices, computers, and televisions at the bedside and in the home to improve the patient and family experience while increasing hospital operational efficiencies.

We are looking to add a Product Configuration & Branding Manager to our team in a full-time, exempt position. If you thrive in a dynamic environment with challenging, yet rewarding work, we would love to hear from you.

As Product Configuration and Branding Manager for SONIFI Health, you will play a pivotal role in guiding SONIFI’s healthcare clients through the customization of SONIFI’s patient engagement solutions. This is a critical step in ensuring a successful implementation and adoption of the product, meeting client objectives, and maintaining best practices. This is accomplished by educating the hospital team on the software, content, and configuration options available within the SONIFI system, and coaching them through the decision-making process toward best practices. Once decisions are made, you will be responsible for implementing the client’s decisions and ensuring that they are communicated to internal and external stakeholders. You will use software tools to build out client system configurations, including the creation and maintenance of customer assets (text, graphics, video, etc.) to be displayed on interactive patient and clinician-facing systems. You will be responsible for quality control reviews of the system design prior to Go Live. You will also be cross trained on related operational functions and to provide support broadly to Sales, Customer Success, Marketing, Product, and other teams. A successful candidate will be strongly customer-oriented, highly organized, and able to manage multiple projects, and bring an intuitive sense for delivering effective user experiences.

What you’ll need:

  • Bachelor’s degree, preferably in marketing, communication, business, or similar is strongly preferred.

  • Prior experience working with end-user digital media products / solutions. Background or familiarity with graphic design or user experience design is strongly preferred.

  • Must have strong written, verbal, and inter-personal communication skills with the ability to give presentations (live and through video conference) and run meetings.

  • Must have strong initiative, organization, and work follow-up skills.

  • Must be able to collaborate with teams and motivate and challenge internal / external teams to meet commitments and schedules.

  • Must have strong analytical and problem-solving skills, be organized, and pay close attention to details.

  • Experience with Microsoft Office suite and Content Management / Authoring tools.

  • Prior customer-facing experience is a must, including the ability to understand and communicate best-practices to clients. The ideal candidate will have strong customer service skills, enjoy working with people and be willing to perform task-based work.

Together, we can build your future! We offer a competitive salary and a great benefits package, which includes Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off and a variety of additional benefits! We even have an on-site cafeteria and fitness center in our Sioux Falls office!

SONIFI values diversity and we are proud to be an EEO/AA employer: Minority/Female/Disability/Veterans.

If you require assistance in filling out our online application, due to a disability, please contact Human Resources at 605-988-1000.

For more information about Equal Employment Opportunity, please visit:

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  • 3900 W Innovation St, Sioux Falls, SD 57107, USA