Spherion Staffing Senior Call Center Representative in Sioux Falls, South Dakota

Our client, a call center, needs applicants with at least 3 years of customer service experience to work in their auto insurance department. Job applicants will need a High School Diploma/GED, experience in the auto insurance industry or valuation, and at least 3 years of elevated customer service experience. Applicants will need to work flexible hours as well. Job duties include walking customers through process and reasons for determinations, train new employees, meet deadlines and quotas, and ensure all documentation is correctly entered.Pay: $15.00/hourHours: 8-hour shift between the hours of Monday-Friday 6:00am-9:00pm; ability to work flexible hoursType: Temp-to-hireResponsibilities:- Train new hires- Ensure quotas and deadlines are met- Give advanced customer service to clients- Explain processes to clients and new hires