Titan Machinery Service Manager in Sioux Falls, South Dakota
Titan Machinery needs to add experienced Service Experts to our team! As Service Department Manager, you will be a valued member of Team Titan by:
Taking Care of Our Customers: Be open, honest, and proactive in your communications with customers on service topics, including repair estimates and proper maintenance schedules. Resolve customer complaints and build customer relationships through exceptional service and personal integrity.
Being an Expert: Manage all aspects of department workflow and administration according to Titan Policy and Procedure, and in a profitable manner.
Showing Commitment to Excellence: Build, motivate, and retain a team of factory-trained service employees that consistently meet or exceed company goals and dealer standards.
Being Safe: Show a focus on always keeping yourself and all of the team members at your location safe. Ensure that all semis and company vehicles are maintained and operated safely, and according to federal, state, and local laws.
This position is a great fit for your career if you:
Have 3+ years of related work and/or related military experience
Enjoy coordinating, arranging, and scheduling the work of multiple employees to maximize team efficiency and performance
Are motivated to lead a team in a fast-paced work environment
Enjoy communicating with a variety of people in a day; this includes email, text, face-to-face, and over the phone.
Can use computer programs as needed to complete your work
Love to learn and stay up-to-date on product training
Titan Machinery provides you with:
Competitive Wages, Health, Vision, and Dental Benefits
Eligible for performance-based incentives
HSA (Health Savings Account)— $1500 tax-free each year, paid to your account by Titan Machinery.
401(k) with company matching on your FIRST DAY of employment
(PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
7 Paid Holidays
Company Paid Long-Term Disability Insurance
Company Paid Life Insurance
FSA (Flexible Spending Account) for eligible health and dependent care costs
Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, Verizon Wireless, and Profile by Sanford
Company Paid Employee Assistance Program (free Counseling, Legal Advice, and more)
Company Paid Funeral Leave
Ongoing Professional Training Opportunities
Tuition Assistance for educational/professional growth
Paid Company Team Volunteer Activities in your Community
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions.
Job ID: 2021-3210
External Company URL: titanmachinery.com
Street: 4400 West 62nd Street North