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Veterans Affairs, Veterans Health Administration Social Worker - Behavioral Recovery Outreach Program Coordinator in Sioux Falls, South Dakota


This program management position is located at the Sioux Falls VA within the Rehabilitation and Extended Care Service Line. The Incumbent has broad program management responsibilities for the Behavioral Recovery Outreach Team at the Sioux Falls VA. The position requires specialized knowledge and expertise in the assessment, diagnosis, and treatment of variety of mental health and neurocognitive disorders, the management of associated distressed behaviors, and knowledge of medical diagnoses.


Duties for this position include, but are not limited to: Clinical responsibilities: Exhibit a high level of skill and expertise in the work with patients and families who are experiencing a wide range of complicated mental, emotional, behavioral, physical, psychosocial, and environmental problems. Possess knowledge of medical and mental health diagnoses commonly associated with geriatric patients and dementia diagnosis as well as insight into the needs of and services required for individuals with these conditions and the skills to implement treatment modalities. Use the social work process (psychosocial assessment, diagnosis, and treatment) in collaboration with interprofessional team members to develop holistic case management care plan to implement appropriate psychosocial treatment interventions and behavioral management strategies. Demonstrate clinical independence and serve as an active participant in the treatment planning process with the BRO Team and other interdisciplinary team members. Must be sensitive to the ethnic and cultural diversity and age-specific challenges of the population and adjusts intervention and treatment plans as appropriate. As a member of the health care team, participates fully in developing, planning, implementing and evaluating and following up on the needs of the Veteran. Coordinate care with the interprofessional team and community contacts to promote successful disposition plans and continuity of care. Coordinate discharge plans with other disciplines and is responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate. Provide consultation and education to Veterans and families on community resources, advance directives, guardianships, commitments, VA benefits and other elements that may be specific to the care of the individual Veteran. Acts as a consultant to other team/staff members and to staff members of Community Nursing Home Program. Provide case management to those Veterans served by the BRO team throughout the continuum of care. Participate in the delivery of care in community settings including travel and visits to residential facilities, community nursing homes, groups homes, medical foster homes and other appropriate settings. Provide mentorship and education to community stakeholders regarding VA services and Veterans specific care plans. Effectively communicates with internal and external teams. Provide a full range of social work services within commonly accepted standards of social work practice which includes case work, individual, family and group counseling, discharge planning, case management and other services as appropriate. Administrative responsibilities: Establish and provide education and training for various internal and external customers and stakeholders on information and services offered by the BRO Team and the Sioux Falls VA. Determine local program goals and measurement of clinical and program outcomes, working independently and with consultation in the development of plans for the attainment of goals. Collect standardized VISN 23 BRO Team Program outcome information using standardized methodology (e.g. BRO Team templates). Provide input to discipline supervisors regarding employee performance and team functioning. Develops a data-driven, continuous quality improvement system with established goals and outcomes to evaluate and document the program's effectiveness. S/he will assure outcome standards for the team that promote quality and efficiency of services in coordination with the overall goals of the medical center and those of the VISN. S/he will evaluate and document the program's effectiveness. Maintain data and statistical compilations to comply with TJC, VA, and medical center policy and procedures. Act as liaison between VA and community resources, to include marketing and public relation duties as needed. Coordinate, communicate and establish relationships with various service areas and stakeholders within and outside of the Sioux Falls VA to determine the appropriate avenue of treatment for the patient. Routinely prepare program reports for REC, facility, and VISN leadership. Develops policy and procedures to ensure compliance with The Joint Commission (TJC), Long Term Care Standards, and other accrediting bodies and regulatory standards as needed. Work Schedule: Monday through Friday 0800-1630 Financial Disclosure Report: Not required


Conditions of Employment


All requirements for this position must be met by the closing date of the announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Must possess a Master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency: Candidates must be proficient in written and spoken English to be appointed. Grade Determinations: Social Worker (Program Coordinator) GS-0185-12 (1) Experience/Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. (3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs (Note: a separate document with written demonstration of KSAs must be included with application, see required documents section): (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.

(b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.

(c) Ability to supervise multidisciplinary staff assigned to the program.

(d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

(e) Ability to provide training, orientation, and guidance within clinical practice. References: VA HANDBOOK 5005/120 PART II APPENDIX G39 Physical Requirements: Daily intermittent walking, standing, bending, stooping, reaching, and carrying of lightweight items required. Rigid deadlines and need for high degree of accuracy periodically becomes stressful. Community visits may require the ability to drive a vehicle.


IMPORTANT: A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional Information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.