First Bank and Trust Universal Banking Intern in Sioux Falls, South Dakota
OVERALL FUNCTIONS: As an intern, this person will learn first-hand what careers in community banking involve and will engage in a rotation through core departments including Retail Banking and Consumer, Business, Ag, and Mortgage Lending.Throughout the rotation, this person will gain insight into a variety of business units including Insurance and Wealth Management as well as experience what happens behind the scenes in Credit Review and Operations.QUALIFICATIONS: This person should have a minimum of one year of business-related classes in a higher learning setting or the equivalent. Excellent communication and customer service skills are essential.PRINCIPAL RESPONSIBILITIES:1. Work closely with industry experts to identify and differentiate various banking products and services.2. Observe and participate in the customer experience including identifying needs, recommending products that fit, and maintaining customer relationships.3. Learn the foundations of banking by participating in general Retail functions including processing customer transactions, cash handling, and cash drawer balancing.4. Shadow the lending process from start to finish and develop overall loan file knowledge.a. Observe meetings with loan customersb. List and describe various loan types and productsc. Compile and prepare proper underwriting informationd. Introduction to credit worthiness and cash flow by analyzing credit information and referring to policy and guidelinese. View loan processing, servicing and closingf. Witness Departmental collaboration5. Introduction to Wealth Management Services including financial planning, trusts, retirement plan services, investment management and estate planning and administration.6. Utilize banking systems and observe how they integrate into business processes.7. Develop and apply a working knowledge of banking regulations and processes.8. Maintain confidentiality, integrity and honesty, especially in dealing with customer information.9. Gain skills related to professionalism, financial analysis, decision-making, customer service and communication.10. Uphold professional standards when working with customers through various channels.11. Attend and participate in committee and department meetings and professional development opportunities and trainings.12. Connect with and learn from department leaders and management.13. Prepare a presentation at the close of the internship to be presented to key stakeholders.14. Act in accordance with FBT policies and procedures as set for in the employee handbook.15. Adhere to compliance procedures and participate in required compliance.